Luke Properties
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MaintenanceIncluded with every lease

Vetted Vendors Only

We take pride in the relationships we have with maintenance vendors. Anyone who enters your property has been vetted for quality service and professionalism.

100%

Background-checked, insured, repeat vendors

How this works

The full story behind this benefit.

Every maintenance vendor in our network has been background-checked, insured, licensed where required, and proven through dozens of jobs before we let them into a resident home.

We don't shop the cheapest plumber on the internet — we use the same handful of trusted local pros every time, which means consistent quality and a tech who already knows your property's quirks.

If something ever feels off about a service visit, tell us immediately. The vendor relationship is ours to manage on your behalf.

How it works

Step by step.

  1. 1

    Vendor onboarding

    Every vendor is interviewed, background-checked, insured, and required to pass a probationary period before being trusted with resident homes.

  2. 2

    Repeat assignments

    We use the same handful of trusted pros so they already know each property's quirks.

  3. 3

    Quality monitoring

    Every job is rated. Vendors who slip are coached or dropped — their rating is tied to your feedback.

Frequently asked

Questions residents ask about this benefit.

Can I request a specific vendor?
If you've had a great experience with one before, mention them in your request and we'll route to them when possible.
What if a vendor does poor work?
Tell us. We'll dispatch a different vendor to make it right at no additional cost to you.
Are vendors uniformed?
Most arrive in branded vehicles or apparel. We always send you the tech's name in advance.

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