Luke Properties
All benefits
PaymentsIncluded with every lease

Resident Portal Access

You have 24/7 access to your resident portal to submit maintenance requests, view and pay bills, set up automatic payments, and review your full account ledger.

100%

Of your tenancy paperwork in one place

How this works

The full story behind this benefit.

Your resident portal is the single source of truth for everything related to your tenancy: lease documents, payment history, maintenance requests, inspection reports, and renewal offers.

Need a copy of your lease at 11pm because a new employer is asking? It's there. Want to confirm last month's payment posted? It's there. Want to see exactly what was repaired during your tenancy? It's there.

The portal works on any device, and our mobile app gives you the same access from your phone with push notifications for payment confirmations and maintenance updates.

How it works

Step by step.

  1. 1

    Get your invite

    Your portal login is sent the day you sign your lease — set a password and you're in.

  2. 2

    Use it anywhere

    Web on any device, plus our iOS and Android apps with push notifications.

  3. 3

    Stay informed

    Lease docs, payment history, maintenance updates, inspection reports, and renewal offers live in one place.

Frequently asked

Questions residents ask about this benefit.

Is there a fee for portal access?
No. The portal and the mobile app are included with your lease at no charge.
Can I download payment receipts for taxes?
Yes — every payment generates a downloadable PDF receipt and an annual summary is available each January.
What if I forget my password?
Reset it from the login screen. The reset link goes to the email on your lease.

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