Client Care
Client Care Team
Serena Thomas
The follow-up that doesn't fall through. Serena keeps residents and owners in the loop.
- Direct line
- 605.370.5649
- info@luke.properties
- Office
- 927 E 8th Street, Sioux Falls, SD 57103 · by appointment
About Serena
In their own corner of the firm
Serena owns the part of property management most companies forget: closing the loop. She tracks open work orders, follows up on showings, and makes sure owners hear back when they ask a question.
She partners daily with maintenance, leasing, and accounting — the connective tissue of the operation.
Residents notice. Owners notice. That's the whole point.
Where Serena can help
Resident benefits that actually feel like benefits
See the resident program Serena helps deliver every day across Luke-managed homes.
