Client Care
Client Care Team
Serena Thomas
The follow-up that doesn't fall through. Serena keeps residents and owners in the loop.
- Direct line
- 605.370.5649
- info@luke.properties
- Office
- 927 E 8th Street, Sioux Falls, SD 57103 · by appointment
Client Care Team
The follow-up that doesn't fall through. Serena keeps residents and owners in the loop.
About Serena
Serena owns the part of property management most companies forget: closing the loop. She tracks open work orders, follows up on showings, and makes sure owners hear back when they ask a question.
She partners daily with maintenance, leasing, and accounting — the connective tissue of the operation.
Residents notice. Owners notice. That's the whole point.
Where Serena can help
See the resident program Serena helps deliver every day across Luke-managed homes.
